The City of Sterling operates the sewer utility and bills for garbage service, while private companies provide the City with all other utilities. For your convenience, we've provided the contact information for each of the private utility providers on our Utilities page under the Business tab.
Sewer and Garbage
The City of Sterling provides wastewater treatment services. For service regarding your account, call (815) 632-6632. Note: It is not necessary to sign up for a sewer account. Your account is automatically created when your water service is set up.
Garbage was previously included on your Illinois American Water bill. Since May 2012, your City bill has included both sewer and garbage. For more information on the new City billing process, please visit the Finance page under the Government tab.
The City of Sterling will soon be providing stormwater services through a dedicated Stormwater Utility Fee.
Water is provided by Illinois-American Water Company. For service, please call (815) 625-0017 or visit their website. For more information, please visit the New Resident Information page or our Utilities page under the Business tab.